Frequently Asked Questions

  1. What does handicap accessible mean?
  2. Can we bring our pets?
  3. Are you allowed to smoke in the homes?
  4. Where do we get the key?
  5. Do we need to bring our own linens?
  6. When you say the kitchen is fully equipped, what do you mean?
  7. What else do we need to bring with us to the home?
  8. Do you require minimum night bookings?
  9. What Family Attractions Are Located Nearby?

1. What does handicap accessible mean?

Bear Pause is our newest home and it is handicap accessible. We have a short ramp with a slope of 1:12 meeting ADA code. All interior doors are 36" wide, the master bath has a Kholer Free Space shower, ADA toilet and sink areas. We have a custom dinner table with 2 foot overhangs so a person in a wheel chair can dine at the table. The hot tub is not accessible and neither is the basement.

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2. Can we bring our pets?

Now Bear's Den and Lazy Bear Lodge- are pet friendly. Of course we have a few house keeping items that we wish you to follow and we require a non-refundable pet fee of $125 per pet.

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3. Are you allowed to smoke in the homes?

We thank you for not smoking while staying with us.

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4. Where do we get the key?

Upon reserving the home of your choice, Smoky Mountain Getaways will send you a confirmation via e-mail. Once the home is paid for in full, you will recieve a direction to the home and a code for the lock box. As a reminder, anyone seeking the military discount, must check in with Smoky Mountain Getaways in Dillsboro, NC and present a valid military ID prior to obtaining a key.

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5. Do we need to bring our own linens?

Linens are provided in each home. We have 310 thread count pima cotton sheet sets and huge heavy weight bath towels. They are changed after each guest departs with fresh new sheets, towels and pillow cases for the next guest. The homes are equipped with soft blankets and fleece throws for your warmth and comfort.

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6. When you say the kitchen is fully equipped, what do you mean?

We mean the only thing you would need to buy or bring is dish washing soap. All the pots, pans, cookware, cups, bowls, plates and so forth are there for you. In fact, since we have young children of our own, we have stocked the kitchen in addition to the normal flatware with plastic cups, plates and bowls for the safety and comfort of the kids.

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7. What else do we need to bring with us to the home?

Each home is equipped with a cd/dvd player and VCR. We have provided a small DVD library in each home with some kids selections. Feel free to bring your own cds to listen to or DVDs to watch. You will need to bring your own paper products, napkins, tp, paper towels, soaps (laundry, kitchen and bath) and garbage bags to take the garbage down to the transfer stations.

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8. Do you require minimum night bookings?

Yes and No. If you wish to sample our homes for just one night, you may do so. However, you will save money if you rent by the week. July we require a minimum of 7 nights. Thanksgiving we now require 4 nights. Christmas we now require 4 nights. You can always stay for 3 or even 2, but we ask you pay for 4. July is a peak time and we require one (1) week minimum stay and encourage one (1) week stays during October.

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9. What Family Attractions Are Located Nearby?

There are many fun family attractions located within an hour's drive of the cabins. Some of these include the nation's most visited National Park, Great Smoky Mountains National Park, white water rafting along the Nantahala River, Smoky Mountain Railroad and many more. Please contact the area's chamber of commerce for Dilsboro (Jackson County), Cherokee and Bryson City (Swain County)for more information.

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